Opalina Technologies
All work
Case 03
BFSI · Agentic AI

Sixteen Digital Employees, Ready for Hire

VerifAi is our agentic AI platform — a library of sixteen specialised digital workers for onboarding, document checking, risk scoring and support — governed the way a bank would insist on.

Agentic AI
Document Intelligence
Productised platform for BFSI
Sixteen Digital Employees, Ready for Hire

The problem

Every financial institution runs on the same repetitive backbone: collect a form, chase a document, read it, check it against a rule, score the risk, route the exception to a human, answer the same customer question for the thousandth time. Each step is simple; the volume is what breaks people. And the obvious fix — "use AI" — terrifies compliance teams, because most AI tools cannot say who did what, on whose authority, with which data.

The solution

VerifAi was built compliance-first. Its library of sixteen agents — onboarding, form intake, document ingestion, data validation, risk scoring, maker-checker, workflow orchestration, knowledge-base Q&A, support, incident intake, analytics, training, integration, cryptography, virtual assistant, and email/WhatsApp outreach — operates inside guardrails, with hand-over to a human the moment a case leaves the script.

Two design choices do the heavy lifting: an AI maker-checker, where one agent does the work and a second independently verifies it, mirroring the dual-control discipline banks already trust; and deployment freedom — our managed cloud, or entirely on the client's premises with locally hosted language models, for institutions whose data cannot leave the building. VerifAi is productised, with published architecture, service tiers, and transparent pricing from USD 2,499 per month per business flow.

Built for enterprise

role-based access control & scoped agent permissions
immutable, PII-compliant audit trails
AI maker-checker dual verification
human-in-the-loop handover
primary + fallback LLM failover
on-premise deployment with local LLMs (CPU/GPU)
prompt compression for inference efficiency
tiered SLAs (Silver/Gold/Platinum, 24/7)
governed knowledge grounding
Think of sixteen tireless clerks who read every document, check each other's work, write down everything they do — and call a human the moment something looks unusual.
In plain language

This story is relevant to

Banks, insurers, NBFCs, fintechs, and any regulated business drowning in documents, onboarding queues, and support tickets.

Ships as a platform

VerifAi

Sixteen governed AI agents for regulated institutions

Facing something like this?

The architecture, phasing, and commercials are already prepared. Most engagements begin with a proof-of-concept measured in weeks.

Book a call